If you’re unable to log in to cizucu, review the possible causes below and follow the corresponding steps.
If none apply, please contact our support team.
If you’ve forgotten your registered email, you can’t log in with it.
Try logging in via Apple ID or Google account if they’re linked to your cizucu account.
If you’ve forgotten your password, please reset it.
You’ll need access to the email address linked to your cizucu account.
If suspicious activity is detected, cizucu may send you an alert, log out all sessions, and require a password reset.
To restore access, reset your password or log in with your linked Apple ID or Google account.
If your account was disabled, an error message will appear on login.
This may be due to a violation of our Guidelines or Terms of Use.
If you believe your account was suspended by mistake, please contact support.
If login with Apple ID or Google account fails, check your account settings.See Can’t Log In with Apple ID or Google Account for troubleshooting steps.